Shipping & Returns
Orders placed during normal business hours (Tuesday-Saturday) will ship within 2-3 business days.
Local Pickup - Orders can be picked up during business hours at Pink Pineapple Boutique. Current hours are Tuesday-Friday 11-6 & Saturday 11-4. Please pickup orders within 7 days to help us stay organized.
If there are any questions about local pick-up or shipping, please contact me by email (shoppinkpineapplebtq@gmail.
Weekends and holidays are not business days, and are therefore excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
Lost Packages:If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to two weeks for the investigation to be completed.
We accept returns for exchange or store credit (only) within 14 calendar days from the date you purchased your order. We will offer an exchange if the item and size are still in stock.
All Accessories, Shoes, Jewelry, and Earrings are final sale.
All PREORDERS are final sale.
Gift Cards, cosmetics, intimates, bras, camisoles, slips, tights, socks and Final Sale/Clearance category items are final sale and may not be returned or exchanged.
Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.
You are responsible for return shipping cost to our store location.
Please note that shipping and handling charges are not refundable.
SEND RETURNS TO:
Pink Pineapple Boutique
12670 Adams Road Suite A
Granger, IN 46530
Your return will be processed within two business days from the date we receive the item(s). You will be notified via email to the address listed on your account when this transaction took place. Online credits will be issued within two business days of processing your return.
To initiate a return please fill out the form below: